Privacy policy

We hope this privacy statement will help you understand which information RDS Group may collect from you for the purpose of communicating on RDS Group’s service delivery and the way we process and use such information after collection.

The present privacy statement applies to the services of RDS Group (www.thermoplaster.be). It is important to note that RDS Group cannot be held responsible for the privacy policy of other websites and sources.

The present privacy statement shall take effect from (date).

If significant changes are made to this document, we will ask you again for your consent. RDS Group respects the privacy of all users of its website and services and ensures that personal data provided by you are treated confidentially

1. Identity and contact details

RDS Group, with registered office at 3500 Hasselt, Melbeekstraat 22, registered as company number BE 0846.925.707, acts as the data controller in the context of this privacy statement.

2. Why? Processing purposes & legal basis for processing

We would like to collect certain personal information from you to keep you up to date with the activities of RDS Group. In other words, these personal data will be used for communication purposes. We want to keep you informed of new actions, projects, newsletters, etc.

However, we are allowed to do so and will do so only if we have obtained your active consent. You can give your consent separately for various channels of communication (e-mail, post, text message, etc.) and you can also change your personal preferences at any time.

You have the right to withdraw your consent at any time. In that case, we will no longer process your personal data for communication purposes from the time of withdrawal. The withdrawal of your consent does not, however, affect the lawfulness of the processing based on the consent prior to the withdrawal of your consent. In other words, you can only withdraw your consent for the future, not for the past.

Finally, we do not take any automatic decisions (based on profiling or otherwise) that affect you in any way whatsoever.

3. Which personal data do we collect?

a) Personal data we receive from you

Specifically, we are interested in the following personal data which we will keep on record:

  • Surname
  • First name
  • E-mail address
  • Postal address

The disclosure of such personal data is neither a legal or contractual obligation nor a necessary condition for concluding a contract. You are under no obligation to provide personal data.

b) Personal data we receive automatically

In addition, we may collect some personal data by using cookies via our www.thermoplaster.be website.

Some other (personal) data may be collected without the use of cookies. They can be read and used only during your visit to our website:

  • Your TCP / IP address;
  • Your browser system;
  • The web page last visited.

c) Personal data we receive from third parties

When we receive personal data from third parties, we will inform you in person. However, RDS Group has no intention of doing so in the future.

4. Recipients of personal data

RDS Group works with HANDS MEDIAROUTING, a consultancy firm in the area of public relations and communication. They will roll out the actions for RDS Group. To this end, they will have access to the aforesaid personal data.

Other partners who work with RDS Group may also have access to your personal data. However, we make sure we work only with partners who comply with the safeguards of the General Data Protection Regulation[1].

5. Transfer to third countries or international organisations

The personal data we receive from you will not be passed on to countries outside the European Economic Area, which means the principles of the General Data Protection Regulation apply at all times.

6. Retention period

We will retain your personal data only for the length of time necessary for the aforesaid purposes and provided that you do not withdraw your consent.

7. Rights

Given the importance of privacy, as a data subject you have a number of rights under the General Data Protection Regulation.

For instance, you have right of access, right to rectification and right to erasure of your personal data, as well as the right to restrict the processing, as well as the right to object to the processing and the right to data portability.

If you do not wish to receive newsletters or information about our services, you may object to the processing of your personal data for these purposes (“unsubscribe”) at any time and without stating reasons. You can do so by sending us an e-mail to the e-mail address: info@thermoplaster.be. You can also do so by clicking the ‘unsubscribe’ link in our commercial e-mails.

If you feel your privacy is not respected, you also have the right to enter a complaint with a supervisory authority.

More detailed information on the terms and conditions of these rights can be found at the website: https://www.privacycommission.be/nl/rechten-van-de-betrokkene.

8. Safety

RDS Group has put in place all appropriate measures to prevent unauthorised consultation, improper use and the inaccuracy of your personal information.

9. Accuracy of the information collected

At its own impetus, RDS Group will correct or delete personal data that are incomplete, inaccurate or outdated. At all times, you have the right to access and change your personal data. We would advise you to keep your contact details and any other information you have provided accurate, complete and up to date.

10. Contact details

If you have any queries in respect of this privacy statement, please contact us at: info@thermoplaster.be. We also ask that you identify yourself so that we can be sure you are who you say you are. If you provide us with a copy of the front of your identity card of your own accord, this will enable us to be of assistance more quickly.

If you have grievances regarding the processing of your personal data, you can send your complaint by letter sent by recorded delivery to the following address:

RDS Group
Melbeekstraat 22
3500 Hasselt

You can also contact your data protection authority. In Belgium, this is the Belgian Data Protection Authority.

[1] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

Thermoplaster is included in the databases of

EPD adviesburo
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